79512000 - Call centre

CPV code 79512000 in the EU Common Procurement Vocabulary refers to Call centre. It sits at level 4 of the CPV hierarchy as a category within the 79 division. This code is nested directly under 79510000, narrowing the broader category into the specific area of call centre. As a leaf code, 79512000 has no further subdivisions and represents the most precise classification available in this branch — buyers should reference it directly in tender notices when the procurement primarily concerns call centre. Contracting authorities across the EU use 79512000 in TED notices and national procurement portals to signal that a tender relates to call centre.